We respect the Privacy of our users

This Privacy Policy describes the information that we may collect on our website and how we may use such information. By using the site, you are agreeing to the collection and use of certain information as outlined below.

Grasshoppers Don’t Walk is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Information we may collect

We may collect certain non-personally identifiable information whenever a user visits the site, including the user’s IP address, your geographical location, referring URL, browser type, referral source and the date and time of the visit and page views. We may also merge such information collected about a user with that collected from other users in order to identify and analyse trends to improve the site.

We may collect personal information, including but not limited to name, street address, e-mail address and telephone number, any information that you choose to send to us, demographic information such as postcode, preferences and interests, other information relevant to client surveys and/or offers, in order to engage you with our work and to secure your support – financial or otherwise – for our activities.

GDPR

We conform to the General Data Protection Regulation (GDPR) law which came into effect on 25 May 2018. Under this legislation, we agree to only communicate with you in the ways for which you have given us consent. Your data will be securely stored on our database that is only accessible by employees and accredited contractors working for the organisation. Your data will be stored in this manner for the duration of your relationship with the organisation, and will be erased or anonymised after a period of six years following our last contact with you. We retain data for this period as this is the duration that HMRC requires us to store certain financial transaction data for tax purposes. If you wish to enact your ‘right to be forgotten’ sooner, please contact us on +44 (0)2380 002 381 or email potential@grasshoppersdontwalk.com.

Unless we receive your consent, we promise not to share your personal data with any organisations likely to contact you directly. From time to time it is necessary for us to share your data with third parties, such as mailing houses, that process data on our behalf.

We may collect the information in addition to that stated above, including:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping:

• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
• To send to you goods purchased via the website, and supply to you services purchased via the website, send statements and invoices to you, and collect payments from you.
• Send you general (non-marketing) commercial communications send you email notifications which you have specifically requested.
• Send to you our newsletter and other marketing communications (relating to our business or the businesses of carefully-selected third parties) which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at potential@grasshoppersdontwalk.com.
• And to deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Grasshoppers Don’t Walk will take commercially reasonable efforts to prevent the loss or unauthorised disclosure of information. However, the security of data transmitted over the Internet cannot be completely guaranteed, and Grasshoppers Don’t Walk shall not be responsible for any harm that users or any third party may suffer as a result of a breach of security with respect to use of the site or any information transmitted to the site.

Information from underage users

The site is intended for adults and Grasshoppers Don’t Walk will not knowingly collect any personal information from children 13 years of age or younger. If we discover or are notified that we have collected any personally identifying information from a child under the age of 13, we will remove that information from our records as soon as reasonably possible.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to client needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We will be using Google Analytics to analyse the use of this website, Google Analytics generates statistical and other information about website use by using cookies which are stored as mentioned above on the users computer, This information is used to create reports about use of our website. Google will store this information for their Privacy Policy please visit http://www.google.com/privacypolicy.html

The Google Analytics Terms of Service, which all Analytics customers must adhere to, prohibits the tracking or collection of Information that personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information. Google Analytics data may not be shared without user consent, except under certain limited circumstances, such as when required by law. Find out more about Google Analytics and how to opt out.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at potential@grasshoppersdontwalk.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable (currently fixed at £10). If you would like a copy of the information held on you please write to Grasshoppers Don’t Walk, 5 The Hollythorns, New Road, Swanmore, Southampton SO32 2NW, UK.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at either of the above addresses. We will promptly correct any information found to be incorrect.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

• Where we are required to do so by law.
• In connection with any legal proceedings or prospective legal proceedings;
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

Where we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information that you provide may be transferred to countries including the United States and Japan, which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Changes to privacy policy

We reserve the right to modify this Privacy Policy at any time, so please review it periodically. If we make material changes to this policy, we will notify users by posting a notice on the site.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at potential@grasshoppersdontwalk.com.